Frequently Asked Questions (FAQ)
Below are some of the most frequently asked questions we receive from interested home and business owners. Please reach out to us for any and all additional questions.
How long have you been in business?
We were established as a Limited Liability Company (LLC) on September 15th, 2015 in the Commonwealth of Massachusetts.
How long does a typical residential installation take?
For installations installed by Alex and his small team, homeowners can expect us to be on site for 4-5 days installing the solar system. Our electrical team will most likely need house access for at least one of the days, but the roofing work can be done without house access.
What is covered by your 3 year workmanship warranty?
Our company all inclusive 3 year warranty covers any replacement of warrantied equipment (solar panels / microinverters), diagnosing and resetting the internet connection of the solar system for monitoring, and the roofing work we perform to attach the solar system to the house for roof mounted projects.
Beyond the initial 3 years we give out modest service bids, which clients can then use to compare to other companies if so desired. We strive to be your preferred solar company for decades down the road, but like to give home and business owners flexibility with their service as well.
How much maintenance is required for solar systems?
The specific maintenance and service depends on the type of solar equipment used. We prefer high quality solar panels from LG Solar USA, and individual microinverters for each panel from Enphase Energy out of Petaluma CA. The LG panels are extremely durable, and to this day we have not had a single solar panel require replacement from any of our installations.
The DC to AC microinverters are typically the component to need replacing, at an average rate of one microinverter every 3-4 years. Most clients have not had a single replacement yet, but some clients are only 1-2 years operational as well.
The microinverters are warrantied by Enphase Energy for 25 years. The service cost to the system owner is in the labor to remove the solar panel above the warrantied microinverter and replace it with the free replacement.